N&Co.Jewelry
Terms & Condition
Welcome to November & Co. Jewelry. By accessing and using our store, you agree to the following terms and conditions.
Store Information
We strive to provide accurate information about our products, including materials, measurements, availability, and prices. However, slight variations may occur due to lighting, photography, or the natural characteristics of the materials used.
Orders and Payments
All orders are subject to availability and payment confirmation. Customers are responsible for providing accurate information when placing an order, including contact details and shipping address.
We accept the payment methods available in our store. Payments must be completed before an order can be processed and shipped.
Custom Orders
Custom or specially made orders in 10k or 14k gold may require additional processing time. Once production has started, these orders cannot be canceled or modified.
Prices and Availability
November & Co. Jewelry reserves the right to modify prices, promotions, products, and availability at any time without prior notice.
Use of Our Store
Customers agree to use our store only for lawful purposes and not engage in activities that may affect the security, operation, or integrity of our website.
Intellectual Property
All content on our store, including images, logos, designs, and text, belongs to November & Co. Jewelry and may not be used without authorization.
Limitation of Liability
November & Co. Jewelry is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
By placing an order with our store, you confirm that you have read and accepted these Terms & Conditions.
Thank you for trusting November & Co. Jewelry. ✨
Privacy Policy
At November Co. Jewelry, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
Information We Collect
We may collect information such as your name, shipping address, billing address, email address, phone number, and payment information to process your orders and provide customer support.
How We Use Your Information
We use your information to:
* Process and ship your orders.
* Provide customer support.
* Send order updates.
* Improve our products and services.
* Comply with applicable legal requirements.
Information Security
We implement security measures to protect your personal information from unauthorized access, loss, or misuse. Payments are processed through secure payment providers, and we do not store your complete credit card information.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share the information necessary with service providers who help us process payments, fulfill orders, and operate our business.
Cookies
Our website may use cookies to improve your browsing experience and analyze website performance.
Your Rights
You may request access to, update, or delete your personal information by contacting us.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: november.co.jewelry@gmail.com
Phone: +1 (980) 680-9504
Shipping Policy
At November & Co. Jewelry, we are committed to carefully preparing and shipping your orders to ensure your jewelry arrives safely.
All orders will be processed and prepared within 2 to 5 business days after payment confirmation. Once your order has been shipped, you will receive tracking information to monitor your delivery.
Delivery times depend on the shipping carrier selected and the customer’s location. Shipping times may vary due to delays caused by the carrier, weather conditions, or other circumstances beyond our control.
We offer shipping within the United States. Orders will be shipped to the address provided by the customer at checkout. Customers are responsible for ensuring that their shipping information is accurate.
For custom jewelry orders in 10k or 14k gold, processing times may vary. We recommend contacting us before placing your order to confirm details and estimated delivery times.
Thank you for trusting November & Co. Jewelry. ✨
Return & Refund Policy
At November & Co. Jewelry, we strive to provide high-quality jewelry and an excellent shopping experience for our customers.
Due to the nature of our jewelry products, we do not accept returns or exchanges due to customer preference, incorrect sizing, change of mind, or personal expectations. We recommend carefully reviewing product descriptions, measurements, and details before placing your order.
If your item arrives damaged or with a manufacturing defect, you must contact us within 24 hours of receiving your order and provide clear evidence (photos or videos) of the issue so we can review your request.
If your claim is approved, we may offer a replacement item or a refund, depending on the situation.
Custom orders or specially made jewelry in 10k or 14k gold are not eligible for returns or refunds, as they are created specifically for each customer.
Shipping fees are non-refundable.
Thank you for your understanding and for trusting November & Co. Jewelry. ✨
Payments
Payments must be completed before orders are processed and shipped. We accept the payment methods available in our store.